User manual for NVIDIA SHIELD TV Streaming Media Player with Remote and Game . 1 NVIDIA SHIELD TV Pro HDR 4K UHD Streaming Media Player 2 Troubleshooting SHIELD 3 Audio & Video Issues 4 MicroSD Card Issues 5 Google Play Issues . Press the + volume button on your SHIELD controller.If youre using SHIELD with a separate AV receiver, check that the TV is connected to the AV receiver properly. Stream games 137. To do so, use any file explorer app (such as ES File Explorer) to delete the OTA folder located in: Local\NVIDIA\App\OTA. Posted by Rockenrog: "Instruction Manual or No Instruction Manual for Shield/Shield TV? Once Kodi is installed, you can open it from the Play Store or navigate to the Shield TVs Home Screen. Thank you for choosing the NVIDIA SHIELD TV Pro. Can bluetooth devices of different brands be connected to each other? In this video I setup the 2019 Nvidia Shield Pro step by step and go over every last setting the Shield has to offer so that you will have full knowledge and understanding of your device. Connect your SHIELD to a new HDMI port, and change the source or input on your TV to match the new port.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[970,250],'manuals_plus-netboard-1','ezslot_24',177,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-netboard-1-0');Try using a different HDMI cable. 4 0 obj Several came up. How to reset my restricted mode password. stream OPTIONAL: Connect your SHIELD TV Pro to Ethernet. The 16 GB is branded as 'Nvidia Shield TV' while the 500 GB is branded as 'Nvidia Shield TV Pro'. For example, Asphalt 8 requires an app update for M. Open Google Play Store > My Apps and install any pending updates.App or game performance is slow. Some HDMI to DVI adapters may not support video. <> I'm using the exact same files that worked across all devices 2 days . All software updates for SHIELD are directly pushed out by NVIDIA. This website uses cookies to ensure you get the best experience on our website. /Producer ( Q t 4 . To begin, you need to connect your Nvidia Shield to your television. U8,(FN6OYjD1! GeForce NOW My SHIELD controller wont connect with SHIELD. After each step, check if your SHIELD wakes up. and look for SHIELD controller in the list. 3 0 obj y2!YbL2 TV or monitor with HDMI port (HDCP compatible), Internet connection via Wi-Fi or Ethernet. Thank you for choosing NVIDIA SHIELD TM TV. Check the power cord and HDMI cable.Check that your TV is turned on. However, the situation isstill very problematicfor add-ons that come from outside Kodis repository. The farther away you are from your router, the lower the signal, which will degrade your Wi-Fi performance. If you reconnect within five minutes to the GeForce NOW server, you will rejoin your game where you left off.Other Hardware IssuesHow can I force my SHIELD to shut down?To force the unit to turn off, touch and hold the NVIDIA button for about 10seconds. If you are using USB storage (set up as removable storage) or a NAS to save your DVR'd shows, you must edit the storage location for TV Shows and Movies. Prevent accidental or unwanted purchases on Android TV.You can use password protection on the Google Play Store app. NVIDIA Shield TV Pro 2019 with USB powered hubs. Try playing a video or song after each step to see if your sound is working. The Nvidia Shield TV Pro has 16 GB storage capacity. To turn the unit back on, just touch the NVIDIA button. Many TVs have several HDMI ports.If you are using headphones plugged into SHIELD controller or SHIELD remote, you will be unable to hear AC3 and Dolby audio formats.Update to the latest SHIELD system update and receiver firmware.If multiple audio output devices are connected to your SHIELD simultaneously, see the audio/mic routing policy.Restart your SHIELD.My screen is blank.If theres nothing on the screen when you try to use your SHIELD, try the troubleshooting steps below.Check that your SHIELD is plugged in all the way. Please enable Javascript in order to access all the functionality of this web site. Home network with 60 ms or less ping time to a GeForce NOW server. CMLL x; ?^/2%0?02t/c; !T1q` ,rp8"'RJFat4V"@lu}}C83r5xIgxM! Learn more about how to prevent accidental or unwanted purchases. High Speed HDMI cables and HDMI cables shorter than 3m are recommended. Both NVIDIA SHIELD TV Pro and Tube, have a cooling fan built into the device which can sometimes become loud enough to distract you. . Compare. If you receive this message we recommend you save your game immediately. Shield Experience Version 5.0: Updated to Android TV 7 'Nougat'. @?8t8Ofj>o$v"F N't.F1_@-=/yi|"&x" The other storage location can be found in a subfolder named InternalStorage, SDCard, USBStorage, SanDisk or such depending on the type of storage.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-small-rectangle-1','ezslot_30',181,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-small-rectangle-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-small-rectangle-1','ezslot_31',181,'0','1'])};__ez_fad_position('div-gpt-ad-manuals_plus-small-rectangle-1-0_1');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-small-rectangle-1','ezslot_32',181,'0','2'])};__ez_fad_position('div-gpt-ad-manuals_plus-small-rectangle-1-0_2');.small-rectangle-1-multi-181{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:300px;padding:0;text-align:center!important}Does the encryption slow down the read/write speed of my SD card or USB drive?Performance differences between internal storage and SD cards or USB drives should be very minimal as long as a MicroSD card with a Class 10 speed rating or higher or a USB 3.0 drive is used.Can I access the encrypted SD card or USB drive by connecting my SHIELD to my PC?Yes. Related PostsNVIDIA SHIELD TV Pro HDR 4K UHD Streaming Media PlayerTroubleshooting SHIELDBefore using this troubleshooting guide, make sure that your SHIELD is updated with the latest system update, available automatically if your SHIELD is connected to the Internet.If you are unable to resolve the issues you are having with the troubleshooting steps in this guide, you may find a resolution in theGeForce Experience Forums > SHIELD section.If you are still unable to resolve the issues you are having, please contact NVIDIA support.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[970,250],'manuals_plus-medrectangle-4','ezslot_6',163,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-medrectangle-4-0');Connecting and Accessory IssuesMy SHIELD remote wont connect with SHIELD.var cid='5629614550';var pid='ca-pub-0545639743190253';var slotId='div-gpt-ad-manuals_plus-medrectangle-3-0';var ffid=1;var alS=1021%1000;var container=document.getElementById(slotId);var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.style.maxHeight=container.style.minHeight+'px';container.style.maxWidth=container.style.minWidth+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});If your SHIELD remote wont connect with your SHIELD, follow these instructions to connect SHIELD remote.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-box-4','ezslot_7',164,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-box-4-0');If SHIELD remote is charged and still does not connect, restart SHIELD and repeat the instructions.If SHIELD remote still does not connect , follow these steps.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'manuals_plus-banner-1','ezslot_9',165,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-banner-1-0');You can also learn how to setup and use the SHIELD remote for the first time.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[970,250],'manuals_plus-large-leaderboard-2','ezslot_10',166,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-large-leaderboard-2-0');On the SHIELD Home screen, select SHIELD accessoriesSelect Forget all accessories > OK.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'manuals_plus-leader-1','ezslot_8',167,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-leader-1-0');Repeat the instructions to connect SHIELD remote and your other accessories.If these steps dont fix the issues, please contact NVIDIA support.My SHIELD remote fails to apply a software update.If your SHIELD remote fails to apply a software update, your SHIELD remote battery may need to be charged. If you run out of space but youd like to install new apps or games, you have to uninstall some of your other apps or games or else insert an SD card or attach an external hard drive. Create an account to follow your favorite communities and start taking part in conversations. Here are the steps you need to take. Plug the wireless dongle into a USB port or connect through Bluetooth. Plug one end of the power cable into the back of your SHIELD and plug the other. Contact the people in charge of the Wi-Fi network for assistance.If your Wi-Fi network does not appear on the SHIELDIf you dont see your Wi-Fi network listed, your network name (SSID) may be hidden.NOTE If you are setting up your SHIELD for the first time, when you get to the Wi-Fi network as part of on-screen setup, start at Step 4 below.Heres how to add a hidden network:From your SHIELD Home screen, select Network Settingsif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[970,90],'manuals_plus-square-2','ezslot_37',187,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-square-2-0');Select Wi-Fi.Find or select Add new network.Enter the network name (SSID) and other security details, if needed.My SHIELD wont connect to Ethernet.Here are some troubleshooting steps if your SHIELD wont connect to the Internet.On your SHIELD Home screen, check that the Network Settings Ethernet symbol displays: .if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'manuals_plus-small-square-1','ezslot_34',189,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-small-square-1-0');Check that your Ethernet cable is connected from your SHIELD to your router or Ethernet port.GeForce NOW IssuesNetwork test detected a Poor network or Network error.This generally happens because of poor networking. Disable feature under your remote settings in. SHIELD TV User Guide The new SHIELD TV User Guide can be found here: SHIELD TV User Guide The SHIELD Pro and SHIELD TV (2015) User Guide can be found here: SHIELD TV (2015) User Guide Is this answer helpful? Why is this?GeForce NOW performs a network test each time you launch the app to determine your current network performance. Internet connection via Wi-Fi or Ethernet 4. Troubleshooting SHIELD3 <> endobj Your password is the same as what you use to sign in to Gmail or Google Play on your computer. %PDF-1.5 You can then start another game session and load one of your saved games.Im experiencing a lot of audio cracking, audio cutoff, or video stuttering.Please make sure you meet the network requirements to run GeForce NOW.Internet connection with at least a 10 Mbps download speedHome network with 60 ms or less ping time to a GeForce NOW server. The shield is USB 3, try using a standard usb extension lead into the shield and plug the dongle into the lead. 8 0 obj One of the best things about Nvidia's Shield TV media streamers is that they run on Android TV. Step to see if your sound is working use password protection on Google! Using a standard USB extension lead into the SHIELD and plug the wireless dongle into USB. Or less ping time to a GeForce NOW My SHIELD controller wont connect with.... To Android TV current network performance Speed HDMI cables shorter than 3m are recommended this site! With 60 ms or less ping time to a GeForce NOW My SHIELD controller wont connect SHIELD! Obj one of the power cord and HDMI cables and HDMI cables and cables... Across all devices 2 days connect through bluetooth each other that worked all... To Android TV 7 & # x27 ; m using the exact same that! Out by NVIDIA to your television Rockenrog: & quot ; Instruction or. To DVI adapters may not support video come from outside Kodis repository! 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