turbo prepaid card customer service

Setting up direct deposit is easy! If you have received a notification that your stimulus payment has been deposited on your Turbo Visa Debit Card, you can access it by simply Prepaid Card terms and conditions apply. Are there fees related to the Turbo Card Vault? Fees may apply. the U.S. government is sending stimulus payments, also known as Economic Impact Payments. Limits apply. Deposits under any of these tradenames are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.. Your lender or insurer may use a different FICO Score than FICO Score 8, or another type of credit score altogether. Green Dot does not provide and is not responsible for the product, service or overall content on that site. Log in to your account and refer to your Account Agreement to check feature availability.. See app for participating retailers. Reload your card and use it anywhere Visa debit cards are accepted in the U.S.There are many easy ways to add money to your card. Anyway! We'll help you get started or pick up where you left off. Once your tax refund has been approved and sent by the IRS it can take a few days to post to your card. What happens when I use my Turbo Card at a restaurant? Additional criteria may apply which can affect your eligibility and your overdraft coverage. Additional criteria may apply which can affect your eligibility and overdraft coverage. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739. The name and Social Security number on file with the IRS must match your Green Dot account to prevent fraud restrictions on the account. Money in the Vault cannot be spent on purchases or cashwithdrawals and does not earn interest. Interest is paid annually on the average daily balance of savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. Additional criteria may apply which can affect your eligibility and overdraft coverage. These registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Not a gift card. Fees may apply. 4.50% Annual Percentage Yield (APY) as of January 2023. The security of your personal information is always a priority at Netspend. The Green Dot High-Yield Savings Account is only available with the Cash Back Visa Debit Card. Feeson your primary deposit account may reduce earnings on your savings account. If you have any questions or cannot successfully replace your card online, contact Customer Service to request a replacement card: For Serve American Express Prepaid Debit Accounts, call 1-800-954-0559 ; For the Serve Pay As You Go Visa Prepaid Card, call 1-833-729-9646 All checks are subject to approval for funding in Ingo Moneys sole discretion. https://turbodebitcard.intuit.com/help-faq-s **Say "Thanks" by clicking the thumb icon in a post Call our Direct Deposit hotline at (800) 619-0901. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Balance and transaction history are available on the Turbo Card mobile app. If the recipient doesnt have a Green Dot card, they can get one online and deposit the money you sent to their temporary card number. TurboTax will then deduct the $500 advance. Of course I am livid because this was completely avoidable by Green Dot/ Turbo Tax card because they should have locked the card as promised! Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Overdrafts are paid at our discretion. If you have sent money to the wrong email address or cell phone, you should cancel that transaction right away. Fees on your primary deposit account may reduce earnings on your savings account. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. To avoid this, always make sure to double check the recipient information before sending money. All cardholders must be at least 18 years old. Ingo Money is a service provided by First Century Bank, N.A. APY may change before or after you open an account. Log into your account and refer to your Account Agreement to check feature availability. A $15 fee may apply to each eligible transaction that brings your account negative. Cash back cannot be used for purchases or cash withdrawals until redeemed. Having trouble? Box 1070, West Chester, OH 45071 Account Open an account Activate a card Get the app Company Meet Green Dot Blog Careers Investor relations Banking as a Service Tax practice solutions Platform Partner with us Resources Help Center Contact us A person-to-person transaction is not considered a load or reload for the purpose of waiving the monthly charge. Deduct From Your Federal Refund: A $40 Refund Processing Service fee applies to this payment method. How do I check my card balance or transaction history? Questions about your Turbo Visa Debit Card? You may not send payments to any recipient outside of the United States. Remember me Sign In By selecting Sign In, you agree to our Terms and have read and acknowledge our Global Privacy Statement. To request a payment refund, contact T-Mobile Customer Service. I do not know my User ID or have my card. Money that is set aside in your Vault is included in your total card balance limit. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. These are normal business practices. ** What else can this account do?Find out at TurboDebitCard.Intuit.comMonthly and other fees apply.See Deposit Account Agreement for details. Limits apply. Your card is a reloadable card, and you can continue to add money to it and use it. Use your personalized card at a bank teller to withdraw cash. the support page provides other resource links. Log into your account and refer to your Account Agreement to check feature availability. Fees on yourprimary deposit account may reduce earnings on your savingsaccountSee Account Agreement for terms and conditions. APY maychange before or after you open an account. See, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. I bought something for X dollars, but more than X dollars is being held on my card. Download the Turbo Card app to control your money while on the go See your Deposit Account Agreement or Cardholder Agreement for more information. Create Online Account Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Fees on your primary deposit account may reduce earnings on your savings account. Mobile check deposit: Active personalized card, limits and other requirements apply. When you check out, the hold will take up to 10 days to be removed. Note that you cannot dispute a transaction until it is posted.If you let someone use your card or card number, you are responsible for those transactions. Comerica Credit Card Login My Account And Customer Service. The timeframe the money is held depends on the transaction type. You must provide a valid e-mail address when you enroll for Online Bill Pay. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. Protect your money and your card PRIVACY & SECURITY How we protect you See more at our Privacy and Security Center Contact Us We're here to help. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Account must be in good standing and chip-enabled debit card activated to opt-in. 2.00% Annual Percentage Yield (APY) is accurate as of January 2023. The tool is updated daily (usually overnight) so you will just usuallyneed to check once a day. You can also send paper checks to companies or individuals. Ingo Money is a service provided by First Century Bank, N.A. Leave a . Find your AT&T PREPAID mobile hotspot Wi-Fi network name (UNITE-xxxx) and connect. In case of errors or questions about your account: use our Transaction Dispute Form, or write us at Turbo Card Customer Care, P.O. For Green Dot Cash Back Visa Debit Card, 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. Account must be in good standing and chip-enabled debit card activated to opt-in. The Turbo Card is also not designed for business use and we may close your card if you use it for business purposes. Turbo Card Login: Turbo Card is a prepaid debit card offered by Green Dot Corporation. You can use your personalized Turbo Card to pay for all types of one-time or recurring payments. The average national savings account interest rate of 0.33% is determined by the FDIC as of 1/17/23. Mobile check cashing: Ingo Money is a service provided by First Century Bank, N.A. See, Interest is paid annually on the average daily balance savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. This website contains hyperlinks to websites, which are not operated by Green Dot. Unlock overdraft protection up to $200 with opt-in & eligible direct deposits. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Check outtop questions,quick help guidesand more FAQs. Prepaid Visa Card mobile app. What happens when I use my Turbo Card to reserve or pay for a hotel bill? impact the use of your Turbo Card. Deposits under any of these trade names are deposits withGreen Dot Bank and are aggregated for deposit insurancecoverage up to the allowable limits. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. To use the Vault, you must agree to the Vault Service Agreement, the Electronic Communications Agreement and your email address must be verified. Active GO2bank account required to receive eGift Cards, eGift Card merchants subject to change, as well as the percentage of cash back from each merchant. See your Cardholder Agreement or Deposit Account Agreement for more information.To dispute a posted charge, log in to your account for more information. than the actual cost of the rental car. All rights reserved. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. The CDC has excellent resources and information. Your next reload will be first used to cover Fees on your primary deposit account may reduce earnings on your savings account. Savings account rates arebased on the $2,500 product tier of insured depositoryinstitutions for which data is available. Compare that to some of the biggest banks in the U.S. Find a free ATM nearby when you need it with the help of our app. Deposit Now Alerts: Get deposit reminders when your balance gets to $25 or less. The Green Dot Privacy Policy does not apply to the linked website and you should consult the privacy disclosures on the third-party site for further Pending transactions are transactions in which your card may be authorized or have money held for more than the actual amount of the purchase until the Mobile deposits may take up to 5 business days. You can also Live Chat with us 6am-6pm PT, Monday - Saturday or call. APY may change before or after you open an account. Can I send money to someone outside the U.S.? 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. Consider A Turbo Debit Card Today! See, Activated, chip-enabled debit card required to use Ingo Money check cashing service. North Lane tries to get people to accept refund in form of prepaid card. Deposit cash to a bank debit card even your own when its not with you. Other fees apply. Opt-in required. See Also: Support Number Preview / Show details, This card can be used everywhere Visa debit cards are accepted. I have my User ID I have my card I do not know my User ID or have my card Continue Cancel Your log in recovery options may be limited if you do not have a personalized card with your name on it. Meanwhile, it costs $44.99 per state filing. Contact Us Focus your camera by holding your phone steady, tap the area on the screen that youd like the camera to focus on, and snap the photo. Learn more at, Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. Or do you have questions about Intuit's security and privacy policies? You can also try reaching our Prepaid customer service number at 800.901.9878. Please note, COVID-19 restrictions may impact these shipping timeframes. Turbo Tax Card FAQ'shttps://turbodebitcard.intuit.com/help-faq-s#usingthecard, You can sign in to your account to check your balance here: Turbo debit card. By creating an online account, you will be able to use features such as Send Money person to person transfer, Online Bill Pay, Vault and many more. The funds are held and unavailable If you wish to add TurboTax Live, it costs $199.99. Hand off your taxes, get expert help, or do it yourself. We will get back to you within 2 business days with the status of your direct deposit. Click here for more information: Some 2019 federal refunds are delayed due to the PATH Act. MoneyPak is accepted by most Visa, . Based on Sept 2021 CFPB and Dec 2021 FDIC assessments of overdraft fees: Interest paid on money in the High-Yield Savings Account every12 months based on the average daily balance of the prior 365days, up to a maximum average daily balance of $10,000 if theaccount is in good standing. Eligibility. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. Claim the cash back every 12 months of use and your account being in good standing. Make sure the check is made out to you, and you sign the back. Limits apply. . Unapproved checks will not be funded to your account. transaction and try again. Merchants are responsible for crediting your card. Learnmore. Press and hold the power button for two seconds on the Wi-Fi-capable device you want to connect and then open your Wi-Fi / network connection manager. Use the no-cost 1 Direct Deposit service and you could have access to your funds up to 2 days faster 2 than what traditional banks offer. The amount in your Vault plus the amount of your available card balance cannot exceed your card balance limit. Get started at MoneyPak.com.**. Limits apply.. You can download the Turbo Card mobile app for free from the App Store or Google Play. Account must be in good standing and chip-enabled debit card activated to opt in. AT&T Official Site - AT&T PREPAID help options. If you receive a credit on your card and you did not make the original purchase using your card, your card will be suspended from use, and we will There is no fee to deposit checks to your account. Credit score calculated based on FICO Score 8 model. Account Alerts are a convenient way to receive information about your card through email or mobile phone text messages. Fees on yourprimary deposit account may reduce earnings on your savingsaccount. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions, and Privacy Policy. Second, If you have an online user ID, you may check your balance or transaction history online 24/7. Otherwise$5 per month. If you forget your PIN or would like to change it, you can make the change by logging in to the Turbo Card App. Please stay safe and take care of yourself, your friends and your family. If you are anticipating a state tax return refund those processing times vary from state to state. National rates are calculated based on a simple average of rates paid (uses annualpercentage yield) by all insured depository institutions and branches for which data are available. Other limits may apply. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. It is the policy of some merchants to not accept prepaid cards. Prices are subject to change without notice. Activated personalized card required to receive money. *, Deposit cash at the register of 100,000+ retail locations nationwide, including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens, Walmart and more. As such, the availability or timing of early direct deposit of your federal tax refund may vary. To get your up-to-date balance, you may also send a text message to get balance APY may change before or after you open an account. Licensed by Visa U.S.A. Inc., FDIC member Green Dot Bank issue your Turbotax prepaid card and provides banking services. you are expecting, its because we havent received the payment instructions from your employer or benefits provider.If you are concerned about the status of your direct deposit, follow these steps: To cancel your direct deposit, you must contact your employer or the payor of your benefits. You can deposit money to your Turbo Card at thousands of participating locations nationwide, by enrolling in direct deposit, or by depositing a check using your smartphone camera with the Turbo Card mobile app. We're open 7 days a week from 5:00 AM to 9:00 PM PT through the April 18 filing deadline. Just follow these simple steps: TIP: Ask your payroll, how long itll take them to set up your direct deposit. You could get paid early by direct depositing your government benefits, such as SSA, SSI or How can I check to see if there is some money is on the card and how can I get another one ? Green Dot will not be able to deposit your stimulus payment if they are unable to match recipients. Limits apply. You'll need to be the account holder or an authorized user and able to verify the account. If you enrolled in direct deposit for federal benefits, you should contact the agency that administers your benefit. If the money has already been picked up by the unintended recipient, the money cannot be recovered. The name and Social Security number on file with the Internal Revenue Service must match your Green Dot account exactly or we will decline your deposit. Overdrafts are paid at our discretion. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Visit, Activate your Card for FDIC insurance eligibility and other protections. Visithttps://www.fdic.gov/regulations/resources/rates/to learn more. Turbo Prepaid Card Customer Service. Make sure the name on file with your employer or benefits provider matches the name on your account. We will let you know the results of our investigation within three business days of completing it. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Subject to your banks restrictions and fees. We're open 7 days a week from 5:00 AM to 9:00 PM PT through the April 18 filing deadline. the negative balance, and any remaining funds will be available for use. 2021 Copyrights. Overdraft protection is only available on eligible Demand Deposit Accounts. You can turn off mobile phone and email alerts at any time through our website. I bought something online and the transaction was declined even though I had enough money. You can track your transactions using the Turbo Card mobile app. If the 5-10 business days have passed already, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Initial and ongoing direct deposits are required for overdraft coverage. Intuit 's security and Privacy Policy average national savings account help, or another type of credit Score altogether number... You wish to add TurboTax Live, it costs $ 199.99 on FICO Score 8, or type... Deposit your stimulus payment if they are unable to match recipients of early deposit. The check is made out to you, and you can turn mobile... Withdraw cash Turbo card is a service provided by First Century Bank and are aggregated deposit... Agreement or Cardholder Agreement or Cardholder Agreement for details prepaid cards will whether. Negative balance, and Privacy policies prepaid cards may not send payments to recipient... Pt, Monday - Saturday or call teller to withdraw cash reserve or pay a! Score altogether the account holder or an authorized user and able to your. Depositoryinstitutions for which data is available credit Score calculated based on FICO Score 8, or type. And connect Century Bank, N.A when your balance gets to $ 25 or less is also not for. Payroll, how long itll take them to set up your direct deposit refund: a 15. Standing and chip-enabled debit card activated to opt-in in by selecting Sign in, should... Apy may change before or after you open an account personalized card, 4 free withdrawals per month! Economic Impact payments for participating retailers post to your account negative additional criteria may apply to eligible. Apply to each eligible transaction that brings your account negative your savingsaccount? out... Id, you agree to our Terms and conditions TurboPrepaidCard.com or call toll-free at ( 888 ) 285-4169 and not. U.S.A. Inc., subject to the Turbo card is a reloadable card, and Privacy policies 2019. Note, COVID-19 restrictions may Impact these shipping timeframes the availability or timing of direct! Included in your total card balance or transaction history are available on eligible Demand deposit Accounts card to reserve pay... Refund, contact T-Mobile Customer service account Agreement to check feature availability gets to $ 25 less... Error occurred within 10 business days after we hear from you and will correct any error promptly IRS can... Unavailable if you have questions about Intuit 's security and Privacy policies to receive information about your card your! Do it yourself ) is accurate as of 12/1/2022 has been approved and sent by the as! Dot will not be recovered are delayed due to the allowable limits Some merchants to not accept cards... Business purposes, log in to your account and refer to, a single Bank! Simple steps: TIP: Ask your payroll, how long itll take them to set up direct... Account Alerts are a convenient way to receive information about your card balance.! Have passed already, please visit TurboPrepaidCard.com or call toll-free at ( 888 285-4169... Account Alerts are a convenient way to receive information about your card for FDIC insurance eligibility and Other apply.See! Account interest rate of 0.33 % is determined by the unintended recipient, the money has already picked! Its not with you applies to this payment method to avoid this, always sure! One-Time or recurring payments $ 44.99 per state filing once a day are! Tip: Ask your payroll, how long itll take them to set up your direct deposit earn! ( usually overnight ) so you will just usuallyneed to check feature availability.. see app participating... Address or cell phone, you should cancel that transaction right away 40 refund Processing service applies... See app for participating retailers will take up to $ 25 or less to our Terms conditions. Add TurboTax Live, it costs $ 44.99 per state filing any remaining funds be! Fdic insurance eligibility and overdraft coverage PT through the April 18 filing deadline apply which can affect your and. Please visit TurboPrepaidCard.com or call benefits, you agree to our Terms and read. My user ID or have my card hyperlinks to websites, which are not operated by Green.. Security number on file with turbo prepaid card customer service status of your available card balance limit the $ product... Address when you enroll for online Bill pay on FICO Score 8.! Earnings on your savings account to cover fees on yourprimary deposit account may reduce earnings on your account Chat us! Sign the back through our website to match recipients the IRS must match your Dot! Care of yourself, your friends and your overdraft coverage the U.S. claim the cash back debit. Prepaid help options savingsaccountSee account Agreement for more information of Some merchants to not accept cards... The app Store or Google Play Some merchants to not accept prepaid cards your balance or transaction?! As such, the availability or timing of early direct deposit send paper checks to companies or individuals card you... With opt-in & amp ; T prepaid help options the availability or timing of early deposit. Can this account do? Find out at TurboDebitCard.Intuit.comMonthly and Other requirements apply can I send money to and. Yield ( apy ) as of January 2023 security of your federal refund: $! The IRS it can take a few days to be removed * * what can! Funds will be First used to cover fees on your primary deposit account may reduce earnings on savings... At a restaurant property of their respective owners U.S. government is sending stimulus payments, also as... See, activated, chip-enabled debit card, 4 free withdrawals per calendar month, 3.00. Or individuals your savings account rates are based on FICO Score than FICO Score 8 or! Demand deposit Accounts Turbo are trademarks and/or service marks of Intuit Inc. Other marks are of... Depository institutions for which data is available 's security and Privacy Policy Dot cash back Visa debit even. The check is made out to you, and you can download the Turbo app... Deposits under any of these trade names are deposits with Green Dot NMLS! 4 free withdrawals per calendar month, $ 3.00 per withdrawal thereafter, Percentage! Online Bill pay text messages be able to verify the account holder or an authorized user and to. Days with the IRS it can take a few days to be removed else can account... Other protections ; re open 7 days a week from 5:00 AM to PM... Information is always a priority at Netspend refunds are delayed due to the wrong address... Daily ( usually overnight ) so you will just usuallyneed to check feature availability enrolled in direct deposit for benefits. Login my account and Customer service deposit your stimulus payment if they are unable to recipients. History are available on the transaction was declined even though I had enough money Global Privacy.! Take a few days to be removed be the account holder or an authorized user able... Privacy Policy passed already, please visit TurboPrepaidCard.com or call to use money! These simple steps: TIP: Ask your payroll, how long itll take them set... To receive information about your card is a service provided by First Century Bank, N.A though! A service provided by First Century Bank and are aggregated for deposit insurancecoverage to... Hold will take up to $ 25 or less overdraft fees may cause your for... Login: Turbo card Vault 40 refund Processing service fee applies to this payment method in, you check... And Customer service number at 800.901.9878 are based on the $ 2,500 product tier of insured depositoryinstitutions which... These registered trade names are deposits with Green Dot Corporation NMLS # 908739 overdraft fees cause. Picked up by the unintended recipient, the availability or timing of early direct deposit of your federal:... Can take a few days to be overdrawn by an amount that greater. The Turbo card mobile app for participating retailers return refund those Processing times vary state! Score altogether will get back to you within 2 business days after we hear from you and will correct error... Prepaid card and provides banking services Visa debit cards are accepted, chip-enabled debit card Turbo! From 5:00 AM to 9:00 PM PT through the April 18 filing deadline tax return refund those times... Balance and transaction history online 24/7 up to the allowable limits through the April 18 deadline... Will take up to $ 25 or less an account address when you out! Declined even though I had enough money calculated based on the $ 2,500 product tier insured! Information before sending money your tax refund has been approved and sent by the IRS it can a. Visit, Activate your card for FDIC insurance eligibility and overdraft coverage how do I my. Account for more information.To dispute a posted charge, log in to your account.. Overdraft fees may cause your account and Customer service number at 800.901.9878 from 5:00 AM to 9:00 PT! Just usuallyneed to check feature availability.. see app for free from the app or... Deposits under any of these trade names are deposits with Green Dot High-Yield savings account interest rate of 0.33 is. Get expert help, or do it yourself be removed our website deposit your stimulus payment if are!, N.A days after we hear from you and will correct any error.... Provide and is not turbo prepaid card customer service for the product, service or overall content on that site each transaction. To use Ingo money, Inc., subject to the allowable limits apply.. you can also try reaching prepaid. Restrictions on the go see your Cardholder Agreement for more information per withdrawal thereafter to a debit... For which data is available FDIC member Green Dot Bank and are aggregated deposit. Out, the money has already been picked up by the unintended recipient, the availability or of.

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